Welcome to the Forklift Train the Trainer Course
We’re glad to have you here.
This course is designed to prepare you to train, coach, and evaluate forklift operators with confidence and clarity. Whether you’re an experienced operator stepping into a new role or a safety manager looking to strengthen your team’s capabilities, you’ll find practical guidance, up-to-date OSHA compliance insights, and step-by-step strategies for real-world training.
You won’t just learn how to meet the minimum requirements — you’ll learn how to deliver high-quality hands-on instruction that helps operators stay safe, skilled, and ready for the job.
Before we begin, remember: As a trainer, you’re not just teaching forklift operation. You’re shaping safety culture.
Let’s get started.
Course Content
Introduction to Train the Trainer
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7 Topics
1 Quiz
Course Overview and Objectives
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OSHA and CSA Requirements for Trainers
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Who Can Become a Forklift Trainer?
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Legal Responsibilities and Due Diligence
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Documentation Responsibilities
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Ethical Conduct and Professionalism
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Module 1 Wrap-Up
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Quiz: Introduction to Train the Trainer
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The Certification Process
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5 Topics
1 Quiz
Certification vs. Authorization
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The 4-Step Certification Process
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Employer Responsibilities vs Trainer Duties
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Ensuring Operators Have Completed the Theory Component
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Module 2 Wrap-Up
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Quiz: The Certification Process
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Understanding Equipment and Environment
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8 Topics
1 Quiz
Review of Forklift Classifications
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Lift Codes and Designations
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Key Components and Safety Features
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Attachments and Attachment-Specific Training Requirements
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Workplace-Specific Hazards and Terrain Considerations
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Site Walkthrough and Hazard Mapping
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Fuel Types and Refueling Considerations
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Module 3 Wrap-Up
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Quiz: Equipment and Environment
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How Adults Learn
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7 Topics
1 Quiz
Characteristics of Adult Learners
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Learning Styles and Preferences
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Addressing Learning Barriers
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Communicating with Diverse Learners
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Adapting to Confidence and Experience Levels
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Bridging Learning Theory to Training Design
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Module 4 Wrap-Up
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Quiz: How Adults Learn
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Preparing to Train
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6 Topics
1 Quiz
Defining Clear Learning Objectives for On-Site Training
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Structuring an Effective Lesson Plan for Practical Instruction
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Adapting Training to Workplace Conditions
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Coordinating with Safety Teams and Supervisors
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Preparing Forklifts and Equipment for Training Use
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Module 5 Wrap-Up
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Quiz: Preparing to Train
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Hands-On Training Coverage: Core Skills
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6 Topics
1 Quiz
Startup and Pre-Movement Checks
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Basic Maneuvering
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Load Pickup and Transport
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Load Placement and Stacking
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Parking and Shutdown
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Module 6 Wrap-Up
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Quiz: Core Forklift Operating Skills
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Advanced Training Coverage
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5 Topics
1 Quiz
Attachment-Specific Demonstration Requirements
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Adapting Skill Coverage for Different Forklift Classes and Terrain Types
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Reinforcing and Linking Practical Tasks with the Completed Knowledge Module
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Hands-On Safety Briefings and Pre-Practice Walkthroughs
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Module 7 Wrap-Up
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Quiz: Advanced Training Coverage
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Delivering Hands-On Training
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9 Topics
1 Quiz
Teaching in the Real Work Environment
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Observing and Coaching in Real Time
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Encouraging Questions, Curiosity, and Observation
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Encouraging Peer Learning and Shadowing
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Addressing Operator Nerves and Overconfidence
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Supporting Trainees with Language or Comprehension Barriers
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Addressing Skill Gaps During Practice
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Correcting Unsafe Behavior on the Spot
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Module 8 Wrap-Up
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Quiz: Delivering Hands-On Training
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Performance Coaching
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5 Topics
1 Quiz
Coaching, Reinforcement, and Shaping Behavior
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Observation and Feedback
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Pause, Retrain, Revisit
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Preparing for the Final Evaluation
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Module 9 Wrap-Up
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Quiz: Performance Coaching
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Communication and Delivery Skills
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6 Topics
1 Quiz
Communicating Clearly and With Authority
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Managing Time and Trainee Attention
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Handling Disruptive or Passive Learners
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Using Openings, Transitions, and Closings Effectively
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Adapting to Group Size and Training Context
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Module 10 Wrap-Up
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Quiz: Communication and Delivery Skills
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Performing the Final Evaluation
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8 Topics
1 Quiz
OSHA and CSA’s Evaluation Criteria Explained
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Creating Realistic Skill Scenarios
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Using Checklists and Forms Effectively
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Common Mistakes in Evaluation
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Giving Adult Feedback and Coaching for Improvement
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When to Fail, When to Retrain
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Final Hands-On Evaluation
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Module 11 Wrap-Up
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Quiz: Performing the Final Evaluation
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Program Management and Continuous Improvement
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7 Topics
1 Quiz
Maintaining Training Records
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Scheduling Refresher Training and Re-Evaluations
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Addressing Incidents or Violations
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Preparing for CSA or OSHA Audits (and Internal Reviews)
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Continuous Improvement: Trainer Self-Audits
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Staying Up-to-Date with Safety Standards
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Module 12 Wrap-Up
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Quiz: Program Management and Continuous Improvement
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Final Practice and Trainer Certification
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3 Topics
Practical Demonstration and Evaluation
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Written Assessment and Certification
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Module 13 and Course Wrap-Up
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Final Quiz
Final Trainer Written Assessment
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